The most successful disaster response and recovery efforts begin with local planning. There are many examples throughout the United States of cultural heritage organizations working with emercency management agencies to create community-wide networks that support joint planning, response, and recovery. These partnerships also foster emercency readiness amongst the individual members of the network. Regardless of whether the disaster affects just one building or multiple states, these networks have been successful. Yet, every network is unique. Individual communities have developed their networks in a variety of ways to address political, organizational, and geographic issues.
LYRASIS will be hosting two town hall meetings where speaker from cultural hertiage organizations will present their local disaster planning and response experience and efforts to address the needs for collaborative response.
• Why a strategic plan for volunteer engagement is important.
• How to incorporate key components into a strategic plan.
• How you can use a strategic plan to communicate with organization stakeholders.
• How creating a strategic plan can elevate the work that volunteers do in your organization.
- Are you wondering how a new service model might work in your library?
- Do you wish you had more information about what it really takes to transition to these new approaches?
- Are you in the middle of implementation and looking for practical tips and suggestions from other libraries?
- Or are you just curious about how library work is changing?
We’ve all heard how progressive libraries are experimenting with new ways to deliver service. Recent years have brought news of shrinking circ desks, roving reference, virtual branches, after-hours lockers, unattended kiosks, information neighborhoods, zone staffing, imbedded librarians, and other service innovations.
A webinar in collaboration with ARSL focused on ways for rural and small libraries to support patron creation and innovation through transformative technologies and spaces.
With the technology landscape constantly shape-shifting, libraries must respond as futurists to changing patron needs. Learn how to remain relevant, if not core, to your community's needs by providing the means and support for patrons to create and innovate.
Rural and small libraries with limited resources can become community innovation incubators, by providing patrons access to transformative technologies and by providing space for new ideas to be explored. Beyond makerspaces to editing suites and digital learning labs, libraries are empowering and impacting their communities, now and in the future. Bring your own story of library as innovation incubator and learn from others!
How to Take Your Service from Run-of-the-Mill to Remarkable
Value-added has been the service solution for many service-minded organizations—take what customers expect and add a little more.
But in the past few years, value-added extras have gotten a lot more expensive. Tough economic times call for a new approach: value-unique service. It is not enough to wow your customers; winning service providers awe their customers.
This webcast explores creating experiences that cause your customers to swoon, smile, and sing your praises! This process will be your spark plug for bringing energy and igniting your customers’ experiences. And, it can turn bored, overworked employees into ones who are fired-up and ready-to-enchant!
It is built around 9½ principles—think of them as lenses crafted to reveal special strategies and techniques you can use to become the subject of glowing remarks via word of mouth and word of mouse.
This session is designed to introduce a variety of applications that can be used with a single iPad or in a one-to-one environment to assess student learning. Learn new and practical ways to engage and encourage even the most reluctant students to participate in the learning process. This session will be applicable to primary school and college/university students.
Could your mission statement describe any of several other organizations that are similar to yours? Do you just haul it out once a year for your annual report and 990? If you’ve been around for many years, you’re clear about your nonprofit’s value to your community, your stakeholders and/or your cause, why bother to revisit your mission statement?
The answers to these questions can make the difference between sustainable success and failure in several ways. Organizations that have a page-long mission statements and think that any effort to review it would be just empty wordsmithing may want to join us for this webinar to see what a rigorously crafted mission statement can do for marketing, fundraising, stakeholder loyalty, strategy, and managing change.
- Why your mission statement is so important.
- Why it’s worth editing your mission statement–and how to do it.
- What’s in a good mission statement, and what’s not.
- How a good mission statement forms the basis for strategic decisions.
- • How to measure your performance against your mission statement, and why that’s
The time allotted is chock-a-block full of visual slides, out-of-the-box thinking, quotes, industry statistics and case studies…all told through the spirit of Rock ‘n’ Roll. If you’re a fan of unpredictability & thinking about things differently, come hear what all the noise is about.
A webinar about the Impact Survey, an online tool that allows libraries to find out how their community benefits from free access to computers and the internet.
The newly updated and recently launched Impact Survey is a full-service online survey tool designed for public library staff to understand community use of library technology services and how to improve those services. The Impact Survey evolved from the 2009 Opportunity for All study and makes the complex job of surveying patrons easy and fast at no cost to library staff.
Collecting patron-level data on library technology use is tremendously beneficial to public libraries. Understanding your community’s unique technology needs is essential to providing patrons with useful technology services. Join us to learn how library staff can implement the Impact Survey and use the survey results to:
- Inform smart internal planning, strategy, and resource allocation
- Use local facts and figures to support advocacy and fundraising efforts when communicating with local decision makers and other stakeholders
- Improve their ranking with the Edge and other evaluation metrics
- Better serve their communities
The Edge Initiative is a voluntary assessment program that provides libraries with benchmarks, best practices, tools and resources that support continuous improvement and reinvestment in public technology services. Edge helps libraries connect their services to community priorities. Edge will be available to public libraries nationwide in January 2014. A group of pilot libraries has been testing the benchmarks in their libraries and communities.