The first make-or-break step in persuading anyone to do anything is getting them to hear you out.
Whether the person is a harried colleague, a stressed-out client or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
Join Dr. Mark Goulston, a clinical psychiatrist who honed his skills as an FBI hostage negotiation trainer, as he explores how to increase your ability to get through to anyone – even your most challenging customers!
PLEASE NOTE: While parts of this webinar will discuss issues in California, those in other parts of the country will benefit from its general applicability.
- Have you been hearing about the Common Core State Standards and wondering what they were?
- Do you think the “staircase of complexity” is an obstacle course stunt?
- Are you looking for proven examples to collaborate with your local school district on the CCSS?
- Are you interested in learning how you can simply and easily incorporate the Standards into your existing programs and services?
Public Libraries are often seen as community centers in terms of their collections, programs, services, and space. With the implementation of the Common Core State Standards now occurring in California and 44 other states, the time is perfect for public libraries to be seen in their communities as an integral piece of the CCSS.
During this webinar, participants will learn what the CCSS are, how they will affect students in California, as well as simple and effective ways to incorporate them into existing library programs and services. Find out how to collaborate with local schools to assist students as they begin to navigate the “staircase of complexity” and “integrated models of literacy.”
Improving Donor Retention: How Creative Thank You’s and Cultivating an Attitude of Gratitude Can Boost Fundraising
Most nonprofits are leaking donors like crazy. They acquire; they don’t retain. On average folks lose 7 out of 10 donors after the first gift. Why? If your answer to any of the following is “true”, this webinar will help you: (1) I spend more time and resources acquiring donors than thanking them; (2) I treat acknowledgement as an afterthought; (3) I don’t think donors care that much about when and how they’re thanked after they give.
While donors want to change the world with their gifts, most want something else too. It’s intangible, but it’s important. And if you won’t give it to them, someone else will. The important social acknowledgement and identity reinforcement that comes from a heartfelt, thoughtful thank you cannot be underestimated. Truly, how and when you thank your donors can make or break your entire fundraising program.
A great thank you program can increase the lifetime value of your donor base by 200%!
It’s not hard to do, but most of us simply don’t put much zip into our donor acknowledgment programs. If this sounds like you and your nonprofit, it’s time to show your awesome donors some awesome you!
- Concrete creative thank you ideas – the tried-and-true and the dare-to-try!
- How to effectively use donor thank you’s to build long-lasting relationships.
- Critical capabilities of transformational leaders.
- When to use technology, and when not to.
- How to move from a transactional to a transformational donor acknowledgment plan.
- BONUS: How cultivating an attitude of gratitude is good for you personally.
There’s no doubt that organizational changes can lead to challenges, frustrations and decreased productivity. At the same time, each change an organization faces provides an opportunity for growing its people, structures, and systems. When organizations guide their people through the process of change with understanding, clear communication and a willingness to handle the unexpected, the results can be extremely positive.
- Learn the difference between change and transition
- Understand the five stages of organizational change
- Discover tools, strategies and tips for capitalizing on organizational change
Learn to find funders for your nonprofit with the Foundation Center's comprehensive funding research tool.
This session provides an introduction to the Foundation Center's comprehensive online database, Foundation Directory Online Professional. Learn how to create customized searches to develop targeted lists of foundations that will match your nonprofit organization's funding needs. We will spend time exploring Power Search, which allows you to search across nine Foundation Center databases – grantmakers, grants, companies, 990s, news, jobs, RFPs, nonprofit literature, and IssueLab reports.
One of the biggest challenges managers face is dealing with the millennial generation, which will account for 36% of the U.S. workforce next year and 75% of the global workforce by 2025. Millennials—those ages 19 to 30 —have a different set of workplace expectations, behaviors and desires that managers need to understand in order to engage them effectively.
Companies are losing their top millennial talent to competitors because they fail to set expectations and support their careers.
In this webcast you’ll hear about the differences between Millennial, Gen X and Boomer employees; ways to effectively reach and work with them; and practical methods from case studies of companies that are managing them successfully.
What You Will Learn
- Learn about what makes the millennial generation tick and how their needs are different than older worker directly from a millennial
- Discover new research (in partnership with American Express) that shows the differences between what managers and millennials think about the workplace and how to get ahead
- Hear case studies from leading companies who have created programs and practices that effectively target millennials, including Ernst & Young, American Express, Intel and DreamWorks.
Let the new Britannica School help you integrate the Common Core Georgia Performance Standards into your lesson planning!
Use With just a few clicks of the mouse, Britannica School provides educators quick and easy access to the Common Core Georgia Performance Standards. Conveniently organized by subject and grade level, thousands of topical articles, student activities, and teacher resources are ideal for classroom lessons and special projects. Resources are included for all levels, PreKindergarten up through high school.
Normal 0 false false false EN-US X-NONE X-NONE For those who help people make informed health coverage decisions. This detailed review of the Marketplace (Exchanges), includes eligibility, enrollment, plan structure, Medicaid expansion, and the streamlined application. Thissession covers many of the same topics as the Health Insurance Marketplace 101 session, but it is provided in more depth. We suggest you take this or Marketplace 101, not both.
"What does digital inclusion mean for people in a community? All people, businesses, and institutions will have access to digital content and technologies that enable them to create and support health, prosperous, and cohesive 21st century communities." (Building Digital Communities: Getting Started)
Building a digitally inclusive community requires buy-in and engagement from all sectors, with libraries playing a lead role alongside government, schools, businesses, and individuals. Using the principles and steps in Building Digital Communities: A Framework for Action, Dodge City, Kansas is engaging stakeholders, aligning interests, setting community-wide goals and developing demonstration projects. Join us for a conversation with the Dodge City leadership team discussing why they have prioritized a community-wide initiative, the challenges of working with multiple sectors (with diverging goals!), what they expect from the project and what they recommend to others considering a similar path.
Find out about newly available classics and the most alluring of soon-to-come titles in this free, hour-long webinar that highlights the rich and pleasurable happily-ever-after variety this ever-popular genre generates. Romance and genre fiction expert Diana Tixier Herald talks about her favorite romance novels, and representatives from Baker Publishing Group, HarperCollins Publishers, and Severn House offer exclusive previews of their forthcoming titles. Booklist senior editor Donna Seaman moderates.